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Customer Service Articles
11: Do You Have A Customer Appreciation Plan?
If you haven't gone out of your way to tell your customer how much you appreciate them, what makes you think they will go out of their way to tell you, and others, how much they appreciate you?
12: Important Tips for Great Customer Service
Customer service is of utmost importance from Day One. You can have the best gift baskets and the best services. You might get hard-to-find items of the best quality but if poor customer service is what tags along, customers will not stay your customers for long.
13: How to Bond with Your Customers
When your customers buy from your web site, ask them to optionally enter their joyous occasions that occur on a regular basis such as their birthdays or wedding anniversaries.
14: How To Deal With A Difficult Customer
Providing good customer service to a difficult customer or client can feel like walking a diplomatic tightrope. But if you handle a customer's complaint the right way, you can turn the situation around and even turn that person into a loyal customer. Here are some tips to help you when faced with a difficult customer.
15: Cash Businesses are Losing Billions to Employee Theft
If you are a retail business owner or manager, be assured of one thing: employees are stealing from you. This article offers pragmatic tips you can put into action immediately to stem employee theft loses.
16: How to Stay in Your Customer's Mind
Imagine the following scenario: six months ago you paid someone to come and do your gardening. You'd like to use them again but you can't remember their name and have lost their business card. You end up going to another gardener, which means that the first gardener has probably lost a customer for life.
17: Using Guest Checks To Make More Money
Explore ways a waiter or waitress can properly use guest checks to increase their income and improve restaurant customer service.
18: 7 Mistakes Made Without A Waitress Pad
A Waitress Pad is a waitress' or waiters, best friend. It is the one organizational tool that they have at their disposal. It is the one tool which will help them to insure the customer receives the correct meal and is pleased.
19: Why Provide Good Customer Service
If there are no customers, then there is no business. If there is no business then you do not have a job. It does not even matter if yours is not a customer-facing job. Customers are needed.
20: Generating Customer Loyalty
Becoming and staying customer-intimate requires more than building client knowledge and having expertise in reengineering our customers business processes. We must offer more than just service. We need to maintain a broad product line that can be configured to the specific needs of a customer.
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